Cluadia Hill is a member of BADA and CINOA and as such we undertake a very strict code of practice which assures clients the highest standard of professional conduct. Photographs can be sent by e-mail or through the post. Description and condition reports are given as accurately as possible. All purchases are fully guaranteed and if the customer is not completely satisfied, a full refund will be available provided we have been notified in writing/fax within fourteen days of purchase and that the item is returned in the condition it was despatched. We can wrap, pack, insure and arrange for delivery in accordance with your wishes.